Public Status Pages

What are Public Status Pages?

The Public Status Page is a feature that provides real-time updates on the availability and performance of your services. By using this feature, you can share live monitoring data with your users, ensuring transparency and reducing confusion during downtime or maintenance.

ClouDNS offers Public Status Pages for customers with Monitoring S, M, and L plans. These pages help users monitor the uptime of their services in a clear and accessible way.

How to buy a Public Status Page in ClouDNS?

To activate a Public Status Page, you need an active Monitoring S, M, or L plan. There are two ways to activate this feature:

Method 1: Activation via the Monitoring Service Page

• Log in to your ClouDNS account.
• Go to the Monitoring service page or any specific Monitoring check type page.
• Click on the “Activate Public Status Page” button.
• Sign in if prompted.
• Click on “Activate One Page”, and the system will calculate the cost based on your plan.
• Fill in the required information and complete the payment.
• Once paid, you can configure your Public Status Page from the ClouDNS dashboard.

Method 2: Activation via the ClouDNS Dashboard

• Log in to your ClouDNS account.
• Go to the Monitoring section in the dashboard.
• Click on “Public Status Pages”.
• You will be redirected to a page showing the cost of the status page based on your plan.
• Proceed with payment, similar to the first method.

Steps to configure a Public Status Page

Once you have activated and paid for your Public Status Page, follow these steps to configure it:

Step 1: Create a New Public Status Page

• Go to the Monitoring section in your ClouDNS Dashboard.
• Click on "Public status pages”.
• Click on “Create New Page”.
• Enter your desired domain name for the status page.

Step 2: Set up a CNAME Record

To make the status page work, you need to create a CNAME record in your DNS zone:

• Navigate to your DNS zone.
• Click on “Add new record”.
• Select CNAME as the record type.
• Enter your hostname and point it to monitoring-status-page.cloudns.net.
• Save the record.

Step 3: Customize your Status Page

After setting up the CNAME record, return to the Status Page settings and configure the appearance:

• Upload a logo and favicon (optional).
• Choose header, text, and link colors.
• Set a title for your page.
• Save the changes.

Step 4: Add Monitoring checks

To display monitoring results on your status page, link existing monitoring checks or delink existing monitoring checks:

• Click on “Link Existing Check”.
• Select the monitoring checks you want to display.
• Click on “link”.
• Once added, you will see them listed under the Monitoring Checks section.
• If you need to delink a monitoring check from a page, you can click on the delete icon for the monitoring check you want to delink.

After completing these steps, your Public Status Page will be fully functional and ready for users to access!

Managing Public Status Pages

If you want to add additional Public Status Pages:

• Go to the Monitoring Subscription page.
• Scroll down to find the “Activate One Page” button.
• Click to enable a new status page.
• Proceed with payment.

If you need to remove a status page:

To delete a specific page, click the delete icon next to the name of the status page you have created.

If you want to cancel and not renew your Public status pages

To cancel all status pages, use the “Cancel Status Page” button in the Monitoring Subscription section. Once canceled, the status pages will not be renewed with your monitoring plan. They will remain till the date that you have paid for them.

Conclusion

ClouDNS Public Status Pages offer a simple and effective way to keep users informed about the availability of your services. By activating and configuring a status page, you can enhance transparency and reduce support requests during maintenance or downtime.