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How and when do you need to change your name servers?

Details

When you change your subscription plan, or it expires, certain services and features become available, others not. One of those, mentioned above, are the name servers. Different subscription plans, use different name servers. When you change your subscription, you must also change the name servers, you are currently using, otherwise, your zone won't function properly.

How can I find out what my subscription plan is?

You just need to login to your ClouDNS account. At the top of the page, you can see a field with information about your currently logged account, subscription plan, the amount of zones and records, etc. If you hover over the name of the subscription plan, you can see a pop up bubble with information about when it expires.

How to set up the name servers for my zone?

First, you need to login to your account. Then follow these simple steps:

1. Navigate to your desired zone.

2. Find your NS records and click Edit.

3. In the record's settings, you need to change the servers, that your records are pointing to. It should look like this:

Type: NS
TTL: 1 Hour
Host: 
Points to: ns1.cloudns.net

Note: You should use the name servers listed in the pop-up window when you click on "available name servers" on your Dashboard page - DNS hosting section, right next to "create zone" button. In the article we are using example name servers.

4. Repeat these steps for all of your NS records and available name servers.

How to set up the name servers for my domain?

Follow these steps:

1. Navigate to your desired domain name from your Domain names section.

2. Go to Name servers tab.

3. Once there, add the name servers as follows:

Nameserver 1: ns1.your-domain.net
Nameserver 2: ns2.your-domain.net

Note: You should use the name servers listed in the pop-up window when you click on "available name servers" on your Dashboard page - DNS hosting section, right next to "create zone" button. In the article we are using example name servers.

4. Repeat step 3 for all of the available servers, for your domain. Once you are done, click Save.

Common Mistakes when changing name servers

  • Typographical Errors: One of the simplest yet most common mistakes is entering the wrong name server details. Always double-check the spelling and the order of the name servers you're entering.
  • Forgetting to Save Changes: Often, changes are made but not saved due to distraction or an assumption that they have auto-saved. Ensure you click 'Save' after making any changes to your DNS records.
  • Ignoring TTL Values: TTL (Time to Live) values dictate how long a DNS record is cached by servers and browsers. Ignoring to adjust TTL values can lead to longer propagation times, causing delays in the changes taking effect.
  • Incomplete Updates: Sometimes, all necessary DNS records are not updated, which can lead to inconsistencies and site accessibility issues. Make sure all relevant DNS records are updated with the new name server information.

Last modified: 2024-04-25
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